Our Privacy Policy 

World Alpine Treks is committed to protecting the personal information that you share with us. We would like to request you to take some time to go through our privacy policy. When you use our site or services, we believe that you have done through our terms and conditions and abide by our privacy policy. We assume that you have agreed to our terms and conditions and privacy policy. For any kind of queries related to our privacy policy, do not hesitate to write to us at info@worldalpinetreks.com


First of all, what is personal information and why do we need it?

Personal information refers to information related to you that includes your full name, full address, telephone number, email id, passport, travel insurance information, nationality, residency status, insurance details, dietary preference, comments, advice, queries, taste, and preferences based on your search, etc. We need your information to provide services and improve your website experience in the upcoming future. Foremost, we need to identify, whether you are a valid service user or not. Then as per our – know your customer policy, we need your basic information that includes full name, full address, telephone number, email id, etc. If you intend to book any kind of service with us, then you need to provide us with some information in detail like passport, travel insurance information, nationality, residency status, insurance details, dietary preference, etc. And some information is for improving our website experience. Our website uses cookies that identify you and the pages you have viewed according to which we can improve our website for better customer experience.


Disclosure and use of personal information

World Alpine Treks uses your information to deliver services and give an update on our services through newsletters and correspondence to your queries. With the help of the information, we can

  • Determine whether we have products and services that you need as a customer or not.
  • Share with you some information as per your interest.
  • Solve your queries and inquiry.
  • Use it for internal accounting and administration purposes.
  • Adhere to rules and regulations set by the government, etc.

World Alpine Treks may use your information to book some services with other service providers as well. For example, while booking a hotel for you or while booking an air ticket, we may have to share your information with those service providers. We assume that you consent to this once you book services with us.


What happens if you do not provide us with your personal information?

In case, you couldn’t provide your personal information, we may not be able to take other services like air tickets, accommodation, permits, etc. Hence, in case you have already made payment for the service, we will not be able to provide you service. And, you will not be entitled to a refund as well.


With whom do we share your information?

We share your information with-

  1. Third-party partners and suppliers – these are the parties with whom we take services that are necessary to deliver our services. For example – ticket booking companies, airlines, hotels/ guesthouses for accommodation, authorities that provide trekking permits, etc.
  2. Affiliated companies – our affiliated companies ensure your better travel experience.


Change in the information provided to us

We have your records in our database. In case you want to change or update any kind of records associated with you, you can send us a written request. We shall update it in our database for efficiency in the future.


Access to information and its protection

Not even our staffs have access to the database server. The database can be accessed only to update your information or in case of need in the process of delivering services. Apart from that, your information is well secured with us. You don’t have to worry about any kind of unauthorized access and intrusion.


Use of Cookies

Cookies are small text files that contain a unique identification number. It is sent by the website to your web browser to identify you. It helps us track your website activities for improving our website and making it more efficient and user-friendly.  It helps us identify how many viewers visited which section of the website and their activities on the website. However, we do not store any kind of personal information.


External links

In case you get diverted to any other website while going through our website, make sure you read the privacy policy of that website as well. Our policy doesn’t govern any other websites than ours.


Change to the privacy policy

We reserve our right to revise or amend the privacy policy from time to time. Please go through our policy before you book any kind of service with us.

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